Privacy note for Clover Hill Website

1. Your Privacy Matters

At Clover Hill, protecting your personal information is a top priority. We employ secure, encrypted connections to ensure a safe shopping experience.

2. Personal Information Collection
  • We collect personal details you voluntarily provide—such as name, email, contact number, and payment information—solely for the purpose for which they were submitted (e.g., processing orders).
  • Automatically, while you browse our website, we may log non-identifiable data such as your IP address, session duration, pages viewed, and software used. This is used only for internal web analytics—improving site functionality and user experience.
3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • To process and deliver your orders (performance of a contract).
  • To communicate with you about your purchases (performance of a contract / legitimate interest).
  • To improve our website and services (legitimate interest in analytics and performance).
  • To comply with legal obligations (tax, accounting, fraud prevention).
4. Sharing Personal Data

We do not sell or trade your personal data. Your information may be shared only with following third parties which are committed to data security and GDPR compliance:

  • Payment service providers (for secure processing of transactions).
  • Delivery/courier service providers (to fulfil orders).
  • Email or SMS marketing platforms (if you sign up).
  • CCTV footage may be shared with law enforcement if required.
  • Accountants or legal advisors (if required by law).
  • IT Providers (with Data Processing Agreement).
  • Gardai or authorities (if legally required).
5. Manage Cookie Preferences

You can manage your Analytics Cookies in our website. Note: Essential Cookies are always active as they are necessary for basic site functionality. We don't use cookies to collect or record information on users' name, address or other contact details. Also note, if you have already accepted the previous cookie, you will not see the new cookie manager. You need to clear your browser cache and cookies in order to see the new cookie options. Please see our Cookie policy for more information.

6. Data Retention & Security

Your data is retained up to 7 years from last activity and CCTV footage for 30 days unless needed for investigation.

7. Your Rights (under GDPR)

As an individual in the EU/EEA, you have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request erasure of your data (“right to be forgotten”).
  • Object to processing, including direct marketing.
  • Data portability (receive your data in a structured, commonly used format).
  • Withdraw consent at any time (where processing is based on consent).
8. Marketing Communication

Once you have created an account with us, you will receive our latest updates in brochures and important and relevant information about our products.

9. Contact Information

If you have questions or concerns about your privacy or our practices, please reach out to us at:

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